Payment Policy

At Ariella Light, we want your shopping experience to be effortless and enjoyable. That’s why we’ve designed our checkout to be straightforward, secure, and flexible—so you can focus on discovering the perfect home décor for your space.

We accept a range of trusted payment methods including:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal

All payments are processed in EUR, and the total amount is charged at the moment you place your order. Occasionally, your bank may place a brief pre-authorization hold before finalizing the charge—this is normal and nothing to worry about.

Your security is our top priority. Every transaction is protected with advanced SSL encryption, and we only partner with reputable payment providers. Your payment details are never stored on our servers, ensuring everything is handled safely between you and your bank.

If you experience any issues during checkout, please double-check that your information is entered correctly and matches your bank’s records. If the problem persists, just email us at support@ariellalight.com and our friendly team will assist you promptly.

To maintain a safe shopping environment for all customers, we monitor for unusual activity. If something appears unusual, we may contact you to confirm your details before shipping your order.

With Ariella Light, you can shop confidently from the moment you browse to the moment your payment is complete, knowing your information is secure and your experience is seamless.