Privacy policy

At Ariella Light, we consider privacy an essential part of providing excellent service. This Privacy Policy explains how we collect, use, and protect your personal information when you visit http://ariellalight.com/ make a purchase, or contact our customer service. By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

Who We Are

Company name: Ariella Light
Address: Double Bay Block 12, 46 Island Rd, Deep Water Bay, Hong Kong
Email: support@ariellalight.com

Discover lighting ideas that transform your home by following @ariellalight.shop

Data We Collect

When you interact with our website, we may collect:

Technical information such as your IP address, browser type, and time zone.
Personal details you provide when placing an order, including your name, email address, phone number, shipping address, and payment information.
Information you share when contacting our support team.

How We Use Your Data

Your information is used to:

Process and deliver your orders efficiently.
Provide timely and helpful customer support.
Safeguard our website and prevent fraudulent activity.
Personalize your shopping experience.
Send updates, offers, or marketing communications only if you have opted in.

Sharing Your Data

We share your information only with trusted partners, including:

Payment service providers.
Shipping and courier companies.
Technical and marketing service providers such as Shopify.

We never sell or rent your personal information.

Cookies

Our website uses cookies to:

Remember your preferences.
Enhance website performance.
Display content tailored to your interests.

You can disable cookies in your browser, but some features of our website may not function properly without them.

Your Rights

You have the right to:

Access the personal information we hold about you.
Correct or delete your personal data.
Limit how your data is processed.
Receive a portable copy of your data.
Withdraw your consent at any time, for example by unsubscribing from newsletters.

To exercise your rights, contact us at support@ariellalight.com .

Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age. If we discover that such data has been provided, we will delete it immediately.

International Data Transfers

If you are located in Ireland, please note that your personal information may be processed or stored outside of Ireland, including in countries such as the United States, by our trusted partners, including payment providers, technology platforms, and shipping companies.

We take all necessary steps to ensure that your data is transferred securely and in compliance with applicable data protection standards.

Data Security and Retention

We take the security of your information seriously and keep your data only as long as necessary to:

Provide our services.
Comply with legal obligations.
Resolve disputes.

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on the Ariella Light website. Please review it from time to time for any changes.

Contact Us

If you have questions about this Privacy Policy, contact us:

Thank you for trusting Ariella Light. We are committed to protecting your personal information while providing a seamless and stylish shopping experience.

Privacy policy

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